This Privacy Policy describes how MB “Infomia”, MB collects, uses, stores, and protects information about users of the website. Special attention is given to the protection of personal data and compliance with applicable laws. The Policy applies to all website users, regardless of the method of access or use of services, and reflects the principles of transparency and responsible handling of personal information.
1. General Provisions
We do not collect personal data from website visitors without their explicit consent. Any information we receive is voluntarily provided by the user, for example, through filling out contact forms, sending messages, or participating in surveys. The collected data is used exclusively to provide services, process user requests, and improve the quality of services offered.
We guarantee that personal data will not be shared with third parties, sold, or used for marketing purposes without the user’s consent. Exceptions include cases explicitly provided by law or when the transfer of data is necessary to provide services requested by the user.
Using the website constitutes acceptance by the user of the terms of this Policy, as well as the rules for processing and storing data.
2. Collection and Use of Information
On our website, we may collect and process various types of information to ensure high-quality interaction with users, enhance website performance, and provide services at a professional level. All data is collected and processed in accordance with principles of transparency, legality, and minimization of the amount of information collected.
Types of information collected:
- Personal data: information voluntarily provided by users through contact forms, messages, or other website elements. This includes name, email address, phone number, as well as the text of messages, questions, requests, or comments submitted by the user. Such information allows us to respond promptly to inquiries and provide consultations tailored to the individual needs of the user.
- Technical information: data collected automatically when visiting the website. This includes IP address, device type, operating system, browser used, date and time of visit, pages viewed, and other information about user activity on the website. These data help us analyze website performance, identify potential errors, optimize the interface, and enhance overall functionality.
- Information from cookies and similar technologies: data collected for analytics, content personalization, and website functionality improvement. Cookies help retain user preferences, ensure correct form operation, and adapt the website display to different devices and browsers.
Purposes of using the collected information:
- processing and timely response to user inquiries, messages, and requests;
- providing consulting and other services tailored to the user’s requests;
- analyzing website performance, identifying bottlenecks, and implementing improvements to enhance usability and efficiency;
- preparing statistical, analytical, and reporting materials for internal company purposes to evaluate service effectiveness and make informed management decisions;
- ensuring compliance with applicable laws, regulatory requirements, and internal company policies, including measures for information protection and prevention of unauthorized use of website resources.
We apply data minimization principles, process only the necessary information, and use it exclusively for the purposes listed above. Access to personal data is granted only to authorized personnel who are required to maintain confidentiality and use the data strictly within their official duties.
3. Cookies and Similar Technologies
Our website uses cookies and similar technologies to ensure proper functionality, optimize website performance, analyze traffic, and personalize the user experience. These technologies allow us to provide a smoother, more tailored experience for visitors, remembering their preferences, facilitating interaction with forms and site features, and adapting content display to the specific devices and browsers used by each user.
Types of cookies and similar technologies we use:
- Session cookies: temporary files that are automatically deleted when the browser is closed. These cookies are essential for tracking user activity during a single session, ensuring that forms, navigation, and interactive elements work correctly and consistently.
- Persistent cookies: cookies stored on the user’s device for a specified period. These cookies allow the website to remember user settings, preferences, and login information, so that returning users can continue browsing without re-entering data or adjusting settings each time.
- Functional cookies: cookies that enhance the functionality of the website, ensuring that interactive features such as forms, search functions, and user interface elements operate smoothly and consistently.
- Analytical and performance cookies: used to monitor website traffic, identify popular pages or features, detect potential issues, and optimize performance. These cookies help us understand user behavior in order to improve the overall quality, speed, and usability of the website.
- Personalization cookies: cookies that allow us to tailor content and recommendations based on user preferences, previous interactions, and interests, providing a more relevant and engaging user experience.
Users have the ability to manage cookies through their browser settings. This includes options to limit the use of cookies, delete already stored cookies, or block them entirely. It is important to note that restricting or blocking cookies may impact the proper functionality of certain website features, including interactive forms, saved preferences, personalized content, and other tools designed to enhance the user experience.
We use cookies solely for purposes such as improving website performance, providing a better user experience, collecting anonymous statistical information, and analyzing usage patterns. All collected information is anonymized wherever possible and used exclusively to enhance service quality and optimize the website’s functionality. At no point are cookies used to identify users personally for marketing purposes without explicit consent.
By continuing to use the website after changes to cookie settings or after being informed about the use of cookies, users acknowledge and consent to the application of these technologies in accordance with this Privacy Policy. We recommend that users regularly review their cookie settings and remain informed about how cookies contribute to both the functionality and the security of the website experience.
This approach ensures a transparent, responsible, and secure use of cookies and similar technologies, allowing users to maintain control over their personal experience while benefiting from enhanced website performance and functionality.
4. Age of Users
By visiting the website and providing information, the user confirms that they are at least 18 years old. We do not knowingly collect personal data from individuals under 18. If we discover that information about a minor has been provided without parental or legal guardian consent, such data will be immediately deleted from our system.
5. Data Retention
Personal data collected through the website is retained only for as long as necessary to fulfill the specific purposes outlined in this Privacy Policy or as required by applicable law. This includes processing user inquiries, providing requested services, maintaining operational records, and complying with regulatory or legal obligations. Once these purposes have been fulfilled, or when the legally defined retention periods expire, the personal data is either securely deleted or anonymized in a manner that ensures the user’s identity cannot be reconstructed.
We implement a systematic and structured approach to data archiving, storage, and deletion, which includes the following measures:
- regular review of stored personal information to determine whether it is still required for operational or legal purposes;
- secure deletion procedures to permanently remove data that is no longer needed, ensuring it cannot be recovered or misused;
- anonymization techniques to retain useful analytical or statistical data while removing any identifying elements;
- controlled access to archived data, restricted to authorized personnel who are trained in data protection and confidentiality protocols;
- documented processes to ensure compliance with all applicable laws and internal policies related to data retention and destruction.
Our goal is to balance operational needs with privacy protection, ensuring that data is available for legitimate business and legal purposes while minimizing any potential risk to the user. Users can be assured that all retained information is handled with the highest standards of security and confidentiality, and that personal data will never be held longer than necessary.
This approach reflects our commitment to responsible data management, transparency, and compliance with industry best practices and regulatory requirements, providing users with confidence in the way their information is stored, maintained, and eventually deleted or anonymized.
6. Data Sharing and Disclosure
We do not share, sell, or otherwise disclose personal data collected from users to third parties except in cases explicitly required by law or when it is necessary to provide services specifically requested by the user. Such situations may include, for example, processing a user request that involves third-party service providers, facilitating technical support, or complying with legal obligations imposed by governmental or regulatory authorities. In every case, we ensure strict confidentiality and the highest standards of data protection during any transfer.
All transfers of personal information are conducted using reliable and secure technical measures designed to prevent unauthorized access, interception, or misuse. We follow principles of data minimization, ensuring that only the minimum necessary information is shared to achieve the specific purpose for which the transfer is made. No additional data is disclosed beyond what is strictly required.
When working with trusted service providers, partners, or contractors, we require them to adhere to the same high standards of privacy and security. These third parties are bound by contractual obligations to process personal information exclusively for the purposes defined by us and to maintain confidentiality at all times. Any breach of these obligations would result in immediate legal and contractual action.
Examples of situations where data may be shared include:
- engaging third-party service providers to facilitate website functionality, such as cloud hosting, technical maintenance, or analytics;
- fulfilling a user request that requires collaboration with external consultants or service partners;
- complying with legal obligations, court orders, or requests from government or law enforcement authorities;
- protecting the rights, property, or safety of the company, its users, or third parties in accordance with applicable laws.
We take every precaution to ensure that personal data remains protected during transmission, using encrypted channels and secure protocols whenever applicable. Our aim is to maintain user trust by balancing the operational needs of our services with a strong commitment to privacy, confidentiality, and data integrity.
Users can be assured that their personal information is never sold or used for marketing purposes without explicit consent, and any sharing is conducted solely in accordance with the principles of necessity, security, and transparency outlined in this Privacy Policy.
7. User Rights (GDPR)
In accordance with the General Data Protection Regulation (GDPR) and other applicable privacy laws, users have comprehensive rights regarding the collection, processing, and storage of their personal data. These rights are designed to provide users with full control over their personal information and to ensure transparency, accountability, and lawful handling of data.
Specifically, users have the following rights:
- Right of access: Users can request access to all personal data that we hold about them. This includes information about the purposes of processing, categories of data, recipients, and the retention periods.
- Right to rectification: Users may request the correction of inaccurate, incomplete, or outdated information to ensure that all personal data is accurate and current.
- Right to erasure: Also known as the “right to be forgotten,” users can request deletion of their personal data where it is no longer necessary for the purposes for which it was collected or processed, or when consent is withdrawn.
- Right to restriction of processing: Users may request limitations on how their personal data is processed in specific circumstances, for example, during the verification of accuracy or when contesting the lawfulness of processing.
- Right to object: Users can object to the processing of their personal data for specific purposes, including direct marketing, profiling, or other legitimate interests, unless overriding legal grounds exist.
- Right to data portability: Users may request that their personal data be provided in a structured, commonly used, and machine-readable format, or transmitted directly to another data controller where technically feasible.
- Right to withdraw consent: Users can withdraw any consent given for the processing of personal data at any time without affecting the lawfulness of processing based on consent before its withdrawal.
To exercise any of these rights, users may contact us using the contact forms or the official email addresses provided on the website. All requests are processed promptly, transparently, and in accordance with applicable legal requirements. We ensure that users are informed about the status and outcome of their requests within a reasonable timeframe.
We are committed to supporting users in exercising their rights effectively and without unnecessary barriers. This includes providing clear guidance, confirming receipt of requests, and taking appropriate measures to comply with any lawful instructions regarding personal data management.
Our approach reflects our dedication to transparency, accountability, and user empowerment, ensuring that all personal information is handled responsibly and with respect for individual privacy.
8. Data Security
We implement comprehensive technical, organizational, and administrative measures to protect personal data from unauthorized access, loss, alteration, disclosure, or destruction. Only authorized personnel have access to information and are required to maintain strict confidentiality and use data exclusively for official purposes.
Users should understand that no method of transmitting information over the Internet or electronic storage is 100% secure. Despite all protective measures, data transmission over the internet is conducted at the user’s own risk.
We strongly advise users not to provide highly sensitive information such as passwords, PIN codes, credit card details, medical information, or other data that could be used for unauthorized access to personal, financial, or legal resources. Responsibility for submitting such information lies solely with the user.
9. Changes to the Privacy Policy
We reserve the right to modify this Privacy Policy at any time. Updates are published on this page with the date of the latest revision. Users are advised to periodically review the Policy to stay informed of any changes. Continued use of the website after modifications constitutes acceptance of the updated terms.
10. Contact Information
If you have any questions or comments regarding the processing of your personal data, please contact us via the website’s contact forms or the provided email address
- Email: [email protected]
- Address:Vilniaus m. sav., Grigiskés, Sviesos g. 3-72, LT-27115
Please allow reasonable time for a response. We are committed to addressing all inquiries regarding personal data, user rights, or any other privacy-related matters promptly and professionally.
Last updated: August 25, 2025